FAQs


Shipping Information

Thank you for visiting and shopping. We offer free worldwide shipping here. All orders are processed and shipped within 24-48 hours on business days. Orders are not shipped or delivered on weekends and holidays. Processing time does not include overall shipping time. If your order does not arrive within 23 business days of the fulfillment shipment date please contact us with your order number. Please note that with large multiple product orders, packages may arrive on separate days. Our products are shipped direct from the warehouse where they are manufactured to you.  

 

Delivery times are as below.  

USA & International orders usually ship 2-3 business days after purchase. 

COUNTRY

Shipping Time Estimate

(Business Days)

Oceania-Australia and New Zealand

9-22

United States

7-12

Canada

9-22

Europe

12-28

 

NOTE: Purchased items will be sent to the address given by the customer via Shopify. If a change is needed and not done immediately UCAN Outdoor is not liable for products sent to the incorrect address. dIf an incorrect address was given at check out, an email may be sent to support (@) ucanoutdoor (.) com for correction by the customer. Please include the order number and use "Urgent Address Change" as the subject of the email.

UCAN Outdoor Co. 2018.

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